TECHNICAL CUSTOMER SUPPORT REPRESENTATIVE WITH FINNISH
Descrição da oferta de emprego
This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues.
And the best part is that you will have space for learning, growing, and building your career.
With over employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more.
Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Within your role, you will.
Provide best-in-class customer service and problem resolution to customer queries Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution Initiate, manage, answer, and solve customers’ queries Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms What will make you successful for the role.
A C1 level of Finnish (both written & spoken) A B2 level of English (both written & spoken) Proficiency with Microsoft Office applications, especially in Excel Standard Operating system understanding and Office tools knowledge Web-based applications and database operating acquaintance and skills Technical understanding Sounds good? Find out what you can get.
Competitive salary package & meal vouchers Social Fund (Christmas Bonus, Holiday Allowance, etc.) Employee Recognition Program The opportunity to work in a multicultural environment The opportunity to work from home – remote work Private medical insurance Access to Multisport card Learning programs for your development Wellness activities for your wellbeing We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives.
We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Detalhes da oferta
- conectys
- Em todo Portugal
- Indeterminado - Indeterminado
- 28/10/2024
- 26/01/2025
! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......
! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......
! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......
Provide account and application support to customers namely with regards to software functionality... your tasks: assist customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting... keep records of customer interactions and transactions, recording......
Become part of one of the most successful companies today! together with your colleagues, you'll build a team of world-class customer service professionals to help business customers make the most of the social media platform services in the best possible way... excellent communication skills problem......
We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... policy changes requests, updating payment details make claims and cancel requests our expectations: eu citizenship or a residence permit in portugal......
Apresentação do departamento e do cargo #departamento procuramos um representante de atendimento ao cliente (keepbiz customer support representative) para o nosso departamento de atendimento ao cliente que forneça conselhos, escuta e soluções para os nossos clientes... as nossas equipas de atendimento......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku, którzy będą wspierać naszych klientów... jej sztandarowym produktem jest wyszukiwarka, a deklarowaną misją jest „organizowanie światowych zasobów informacyjnych tak, aby były powszechnie dostępne i przydatne dla każdego”......
Jej sztandarowym produktem jest wyszukiwarka, a deklarowaną misją jest „organizowanie światowych zasobów informacyjnych tak, aby były powszechnie dostępne i przydatne dla każdego”... nie musisz mieć wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona firma: amerykańska firma......
Działa w 54 krajach oferując ubezpieczenia majątkowe, osobowe, biznesowe, wypadkowe, zdrowotne, reasekuracyjne i na życie... do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje......
