TECH SUPPORT ENGLISH - LISBON PNS
Descrição da oferta de emprego
Part of your daily activities will be.
Work within a globally consistent delivery process to provide Licensing, Services and Software onboarding support to customers; Leverage lifecycle onboarding expertise to expertly identify and proactively manage risk areas and customer expectations that could negatively impact successful delivery; Provide process and offer improvement feedback through provided channels for the benefit of CX Product Management and CX Success Programs Teams; Collaborate with peers to share best practices to improve delivery processes and the customer experience; Support CXPI 'early adopters ‘by onboarding and walking customers through the Customer Portal; Enable customers to begin their technical onboarding journey by educating them on where to go next after EA Onboarding (product specific ATXs and Accelerators); Handover newly onboarded customers to Customer Success team 'ready to go', post activation; Requirements.
Fluency in English (C2) │ Industry and Market Knowledge │ Consultative selling │ Effective Questioning Skills │ Business Acumen to identify potential │ Ability to engage the DM │ Digital Marketing Knowledge │ High Value Pitching Skills │ Strategic Thinking │ Digital media mix planning skills │ Ability to influence without authority │ Objection Handling Our offer.
Professional training Salarial package of 990 euros Private health insurance Career progression plan.
Local.
Lisbon Working hours.
Monday to Fridays 9 to 6pm Come join us! Os candidatos interessados, em cumprimento do definido no Regulamento (UE) (RGPD), são convidados a ler a política de privacidade em https://pt.
igroup.
om.
Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso.
Conheça as nossas Políticas Globais de Alto Nível em https://www.
igroupholding.
om/portugal/compromisso-social/.
Detalhes da oferta
- Gi Group SpA
- 17/09/2024
- 16/12/2024
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