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CUSTOMER SUPPORT WITH FRENCH AND ENGLISH INSURANCE COMPANY

Descrição da oferta de emprego

You don't need previous experience - We offer training !

Location:

Oriente – Lisbon

Company:

The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for French and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat)

Project starts 8.11.2023

Your tasks:

  • Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy
  • Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured.
  • ndexation & electronic archiving in our document management tool.
  • Policy changes requests, updating payment details
  • Make claims and cancel requests

Our expectations:

  • EU citizenship or a residence permit in Portugal
  • You speak native French (C2)
  • You speak English (B2)
  • You are living in Lisbon or ready to move there
  • You like interacting with people

We offer:

  • Full time employment [Shedules: Monday to Friday 7:30 am to 8:00 pm (40h per week)]
  • Work in the company office in Lisbon – Oriente
  • 6 months fixed-term contract with the possibility of extension
  • Online hiring proces
  • Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + complexity bonus: 60€/month
  • Meal allowance23 € NET per day
  • Flight ticket reimbursement after 6 months
  • Possibility of accommodation in a company - owned apartment
  • Free Health Insurance (after 6 months)

Send your CV by email *****@*****

We look forward to you !

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Detalhes da oferta

Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Efetivo, tempo inteiro
Remuneração
  • 1000€ - 1500€
Data de publicação
  • 06/11/2023
Data de expiração
  • 29/11/2024
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