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SUPERVISOR &#; GERMAN SPEAKER

Descrição da oferta de emprego

What you can expect Do you have previous experience managing medium-sized teams in a customer service environment, ensuring that they deliver the best service possible? Then you are our new supervisor for this project! What you'll do Managing a team of approximately 10 to 15 agents; Responsible for the development of each individual, to be accountable for the quality, productivity and attendance of the team; Proactively maintain and deliver the required service levels to maximize the productivity in the team to ensure the desired operational margin.
What you'll need Fluent level of German (C1 minimum) and a English (minimum B2; Minimum 6 months of experience managing teams; Experience in contact center; Leadership spirit, good energy and motivation, focused on developing the team; Diversity orientation and judgement capability.
Benefits Work location.
Lisbon; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);* One flight per year to your home country (within Europe); Health insurance from day one in the company; Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
*Only applicable for candidates living outside of Portugal
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Detalhes da oferta

Empresa
  • Indeterminado
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 05/12/2024
Data de expiração
  • 05/03/2025
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