SERVICE DESK TECHNICIAN
Descrição da oferta de emprego
Your responsibilities include.
Providing world class technical and functional support to End Users from our Customers via email, phone, self-service portal, etc); Diagnosis and problem solving; Act as a SPOC (Single Point of Contact) forwarding tickets to 2nd lines and partners/suppliers.
You must have.
12th grade level (mandatory); Fluency in English (mandatory); Fluency in Spanish (mandatory); Experience of Microsoft Office O365 (We value certifications); Experience in user support (Service Desk, Helpdesk); Experience of Windows Operating Systems; Experience managing Active Directory, Exchange and File Share; Knowledge of VPN, Firewall, Proxy and AntiSpam; Knowledge of IM Clients; Knowledge of Hardware and Peripherals.
We value.
Dynamism and initiative; High sense of responsibility; Ability to analyze and solve problems; Easy interpersonal relationship and team spirit; Available to work on 24/7 shifts; Ability to achieve results.
We offer.
Regular professional development; Office facilities for meals and snacks; Regular teambuilding programs; Friendly workplace.
Workplace.
Lisbon, Flexible Claranet, Make modern happen!
Detalhes da oferta
- Claranet PT
- 04/11/2024
- 02/02/2025
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Experience in customer service is a plus... job description bike rental process: welcoming guests, suggesting routes, assigning, and receiving bikes guiding city bike tours helping with pre and post tour/rental process basic care of bikes and accessories back-office offeredcompetitive pay, full time......
The ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... a hebrew customer support agent is needed in lisbon, portugal for a leading video streaming website... join a multicultural team and advance......
An amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting for you! we are looking for multiple languages in portugal -german speakers -french speakers -dutch speakers -turkish speakers your role as a customer support representative: respond......
) via email, phone calls and/or chats... ✓ the company will provide all necessary equipment... ✓customer satisfaction orientation and proactivity... ✓c2 level or fluent german ✓knowledge of english level c1 (to ensure you are up to date with training and communication between the departments and employees)......
) via email, phone calls and/or chats... ✓ the company will provide all necessary equipment... ✓customer satisfaction orientation and proactivity... 20 per worked day) -paid in twelve months fourteen months... build a sustainable and mutually beneficial relationship between customers and the brand you......
