SERVICE DESK
Descrição da oferta de emprego
- Percurso académico ligado ao suporte téncico em IT (12 ano ou superior); - Experiência na resolução de problemas de TI/SI, conhecimento de Office 365, Teams e ChromeOS; - Familiaridade com metodologias ITIL (preferencial); - Grande capacidade de comunicação interpessoal.
Responsabilidades.
- Assegurar as operações ao nível do tratamento, despiste, resolução ou encaminhamento de incidentes, pedidos e mudanças; - Fornecer suporte de TI/SI/Telco e suporte informático remoto; - Monitorar os tickets registados garantindo a conformidade com os SLA’s de ponta a ponta.
Oferecemos.
- Acompanhamento personalizado e focado na gestão de carreira; - Formação e certificação contínua e personalizada; - Solidez, confiança e crescimento; - Pacote salarial com benefícios competitivo.
Detalhes da oferta
- Olisipo
- Indeterminado
- 14/12/2024
- 14/03/2025
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