EMPREGO SERVICE DESK AGENTS DUTCH

As a service desk agent with hcl technologies, you will be the first point of contact for supply and demand related customer support inquiries for our dutch speaking...

Your role we are looking for motivated service desk analyst to integrate a project for one of our clients... your profile at least b2 level at dutch and english...

Your role & responsibilitiesto provide information to customers regarding their queries and troubleshoot the issues as per defined slas, able to work independently...

Tasks:tech support, voice/email/chatassist users with pre-sales, general inquiries, and technical support issues via phone/email/chat/social/social messaging channels...

We are seeking an experienced insurance customer service representative to join one of the world's largest insurance companies... success in this role requires a...

Start: 8th january... tech support, voice/email/chat... assist users with pre-sales, general inquiries, and technical support issues via phone/email/chat/social/social...

Your future duties and responsibilities: how you'll make an impact • implement improved ticket routing and prioritization workflows • provide training for service...

What you can expect do you have previous experience managing medium-sized teams in a customer service environment, ensuring that they deliver the best service possible?...

Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available...

Requisitos do trabalho mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in...

We are more than employees working on different business areas, such as service desk and service management, application and multicloud services, sales and marketing...

Your responsibilities and impact working as a quality analyst: working closely with other departments to analyze top issues mentoring agents on their quality delivering...

Resource management: · manage service desk resources effectively, including technology tools, knowledge bases, and documentation, to support efficient service delivery...

Assists front desk agents with resolution of guest problems/complaints as needed... assists with hiring, training, motivating, and rewarding front desk agents and...

• provides excellent customer service consistent with the daily service basics of the brand... responsible for driving customer loyalty by delivering service excellence...

Conducts one-on-one meetings with front desk associates at least quarterly... addresses any issues with the entire staff or individual front desk associates, whichever...

* focus the engineering department on their role in contributing to the guest service scores... current certification as required by federal, state, or local governing...