RUSSIAN CUSTOMER SERVICE REPRESENTATIVE IN LISBON
Descrição da oferta de emprego
Customer Service Representative Location.
Lisbon Portugal Employment Type.
Fulltime Schedule.
40 hours per week (8 hours a day with an additional lunch break) on a rotational shift pattern from Monday to Sunday AM to PM.
Remuneration.
Base salary.
Are you passionate about providing topnotch customer service in a vibrant environment Were looking for a dedicated Customer Service Representative to join our team in Lisbon! What Youll Do.
Customer Support.
Assist customers via email and chat primarily in Russian and occasionally in English.
Inquiries Handling.
Help with inquiries related to account and payment processes resolving login and registration issues.
Account Management.
Restore and modify emails phone numbers and other account information; handle hacked accounts and restore characters.
Rewards and Payments.
Address questions about the reward program tokens and prepaid game cards as well as handle payment inquiries and process refunds.
Data Management.
Professionally manage and protect customer data.
Who Were Looking For.
Language Proficiency.
Excellent level of Russian (C1C2) and B2 level English both orally and in writing.
Dynamic Environment.
Ability to thrive in a fastpaced teamoriented and structured environment.
DecisionMaking Skills.
Capable of making decisions based on established rules and policies.
CustomerCentric.
A passion for helping others achieve results and the ability to handle potentially stressful situations.
What We Offer.
Productivity Bonus.
Rewarding your hard work and dedication.
Annual Flight Home.
Sponsored yearly flight back to your home country.
Training Support.
Partially paid twoweek training to get you started.
Flexible Shifts.
Weekly rotation covering our 24/7 customer support line.
Health Benefits.
Private health insurance for your peace of mind.
Relocation Support.
Assistance with flight costs reimbursement and accommodation.
Experienced Guidance.
Support from team members experienced in helping new colleagues relocate.
Free Language Classes.
Enhance your skills with free Portuguese classes.
Fun Activities.
Enjoy water sports soft trekking and much more.
Positive Team Environment.
Join a dynamic and creative team with a friendly atmosphere.
Ready to embark on an exciting career journey in Lisbon Apply now to become a valuable part of our customer service team! Your adventure in an engaging and supportive environment awaits! Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 25/09/2024
- 24/12/2024
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