PRODUCTION SUPPORT AND IMPLEMENTATION 2 TO 4YRS - MUMBAI LOCATION
Descrição da oferta de emprego
Partner should have 1) Basic Oracle Knowledge to write Queries - Select, Update, Delete 2) Good Analytical skills 3) MQ and IIS knowledge shall be added advantage 4) Payment Domain Knowledge - RTGS and NEFT 5) Worked on Production Support -Live bank system 6) Good - Communication Skills - English and Hindi - Oral and Written both.
Your future duties and responsibilities.
Attend client calls/emails.
Log In Jira.
Perform analysis - share RCA.
If needed loop in technical team.
Deploy patch in client UAT.
Facilitate client UAT.
Plan and do production movement.
Apply workaround basis on self analysis or KEDB in client.
Update the Jira with all status on tickets and issues worked upon.
replicate issue in CGI test bed..
liase with l3 and client to get the issues resolved.
Skills.
English Oracle Analytical Thinking Hindi Marathi What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Detalhes da oferta
- CGI
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/11/2024
- 10/02/2025
Se fala inglês e alguma das seguintes linguas: holandês, francês, alemão, espanhol, italiano não hesite em enviar-nos o seu curriculo... estamos a recrutar para empresa, nossa cliente, assistende de apoio ao cliente ou vendedor, vagas para as duas funçõeslocal: costumer assistant: lisboa sales: teletrabalho......
Provide technical support and training to internal teams... strong communication and collaboration skills... excellent problem-solving and troubleshooting skills... program, troubleshoot, and optimize robotic systems to meet performance and quality standards... stay abreast of industry trends and emerging......
Over 2 years of customer support/technical support experience... demonstrate reliability and trustworthiness... professional career progression and support throughout your career development... reliable professional and progressive mindset... process and record customer and internal requests, orders......
Fluent in german and english... adapt surveys and questionnaires for portuguese-speaking audiences, ensuring cultural relevance and clarity... marketing materials:- translate brochures and other marketing materials from de>pt and en>pt... excellent attention to detail and strong organizational skills......
You will be handling customers queries via phone, e-mail and chat identifying the client's problem and troubleshootingto find the solution... requirementsat least 12 months of direct customer service experience required, preferably in contact centers in a b2c and/orb2b environmentgood communication skills......
You will be handling customers queries via phone, e-mail and chat identifying the client's problem and troubleshootingto find the solution... requirementsat least 12 months of direct customer service experience required, preferably in contact centers in a b2c and/orb2b environmentgood communication skills......
✅ competitive salary and remuneration system (incl... ✅ as a customer support you will:• support of all customers’ requests in french by phone, chat and social media• support viewers with account and application issues, especially regarding software functionality and configurations• serve as the first......
And responsibilities:shift: ,rotative mon-sun... language bonus gross: €2820 – €3240excellent remuneration package based on experience, skills and performancebe part of a dynamic and creative team with positive and friendly atmosphererelocation supportguidance and tools to reach your full potential......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......
You always have a sympathetic ear, and you advise our customers over the phone and via email... requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how to deal with......