PRODUCT OWNER SERVICE
Descrição da oferta de emprego
More than two decades in the IT market, we present ourselves as a flexible, adaptable, innovative and forward-looking Company.
At the moment we are looking for the following candidate.
Product Owner Service - Bachelor’s degree in computer science, information technology or related domains; - Responsible for the accurate implementation of new features in a tool used worldwide across Smart Infrastructure.
- Work closely with relevant stakeholders, with Product Managers and Subject Matter Experts - You take over requirement tickets from the Product Management and backlog into development planning and coordinate the technical implementation of requirements with the development teams.
- You maintain the product backlog with priorities defined by product management and clarify requirements in detail with all involved stakeholders.
- You work closely with the development teams to ensure that requirements are clearly understood and efficiently implemented.
Resolve bottlenecks or conflicts to help the team progress.
- You communicate with all relevant stakeholders to ensure that the product goals and requirements are understood and met.
- Participates in sprint planning and sprint review meetings and team meetings.
- Sets up and maintains product risk management, consider quality attributes such as usability, security, safety, regulatory and legal aspects among others.
- Continuously monitor the product's performance, including user satisfaction, adoption metrics, to identify areas for optimization and enhancement.
- Works closely with the team to clearly communicate customer needs; helps and motivates the team to understand them by presenting and explaining the product backlog items.
- Good level of English.
What we offer.
- A dynamic project in a well-regarded client at an international level; - Salary classification according to the experience shown; - Career development with intervention in ambitious and innovative technological projects; - Good working environment with young and dynamic teams; - Personalized follow-up to each consultant; - Integration into Sysmatch staff with access to all company activities; - You will be part of our trainings and Team Building events; - A network of hundreds of partnerships with companies in countless sectors that offer you exclusive discounts (health, wellness, travel, gastronomy, culture, leisure, training, etc).
Recruitment, selection and integration process.
The first contacts will be made by phone call or video call.
We are prepared to ensure the monitoring and integration of new employees and support them in this new phase of their professional career.
Detalhes da oferta
- SYSMATCH
- Indeterminado
- 25/10/2024
- 23/01/2025
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
The ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... a hebrew customer support agent is needed in lisbon, portugal for a leading video streaming website... join a multicultural team and advance......
An amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting for you! we are looking for multiple languages in portugal -german speakers -french speakers -dutch speakers -turkish speakers your role as a customer support representative: respond......
) via email, phone calls and/or chats... ✓ the company will provide all necessary equipment... ✓customer satisfaction orientation and proactivity... ✓c2 level or fluent german ✓knowledge of english level c1 (to ensure you are up to date with training and communication between the departments and employees)......
) via email, phone calls and/or chats... ✓ the company will provide all necessary equipment... ✓customer satisfaction orientation and proactivity... 20 per worked day) -paid in twelve months fourteen months... build a sustainable and mutually beneficial relationship between customers and the brand you......
Ability to deliver results independently and in often ad hoc situations... ) via email, phone calls and/or chats... private medical insurance will be provided (after completion of the probationary period)... customer satisfaction orientation and proactivity... build a sustainable and mutually beneficial......
