PAYMENT FRAUD PREVENTION SUPPORT AGENT (FRENCH SPEAKER)
Descrição da oferta de emprego
Support the user through emails and phone with third parties and International to verify their payment information Maintain client relationships Ensure excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interests you need to succeed in this role.
You are a native French speaker (this is a must!) + a good level of English (B2 minimum) You are motivated and committed to your work You have no trouble with writing in French You are a team player and willing to work with many other nationalities Previous experience in Customer Service experience is a plus You are an EU citizen or have a valid work permit for Portugal What’s in it for you? A full-time job and 6 months temporary contract Salary.
890€ gross per month x 14 salaries per year + performance-related bonus of 120€/month + complexity bonus of 100€/month + meal voucher of 7,23€ per working day Schedule.
(Rotative shifts) Monday to Friday – am to 10pm and weekends to If you live outside Portugal.
reimbursement (up to 400€) of initial flight ticket after 6 months within the company Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company.
Started up by 2 French entrepreneurs in the year , the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 16/09/2024
- 15/12/2024
Kontakt telefoniczny i/lub e-mailowy ze stronami odbierającymi i rejestrującymi w celu sprawdzenia ich informacji o płatnościach... 2023! twoje: zadanie wspieraj użytkownika za pośrednictwem transmisji elektronicznej i elektronicznej (przychodzących/wychodzących)... nie musisz mieć wcześniejszego doświadczenia......
” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... policy changes requests, updating payment details make claims and cancel requests our expectations: eu citizenship or a residence permit in portugal......
Tasks: • work in coordination with the group brands, • work with the sales administration applications, namely supporting management of commercial actions and bonuses, • follow-up of bonuses payment (dealers network) and related claims, • payment and control of the incentives to b2b customers and leasing......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......
Your job will be to support french customers trough email and phone answering their queries and helping them to solve any questions they might have... requisitos do trabalho fluent or native in french good english good communications skills......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Sales support: provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction... requisitos do trabalho french or italian c2english b2 outros dados de posição excellent remuneration package based on experience, skills and performancelife......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... you will work proactively and independently to reach targets and goals... as the first point of contact, you will be responsible......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......