MUREX SUPPORT ANALYST (M/W)
Descrição da oferta de emprego
Support Murex Front office users.
assist users worldwide (Trading, Risk, Back Office, Regulatory/Compliance, ) with responsiveness and efficiency, Monitor & follow up Murex Production chain (End of Day Reporting, Performance optimization, Process securitization & robustness), Analyze, investigate & resolve production issues with collaboration with Vendor and Natixis IT Murex teams, Regularly communicate the production status with Murex clients, ensure the quality of service and facilitate knowledge sharing within the support analyst team.
ice to haveKnowledge of financial markets products,First experience in the financial industry as business/support analyst on system process on products among the ones mentioned above,First experience in the front-office or back-office areas,Additional knowledge in trading, trade reporting or trade booking systems would be real advantages for the mission.
oft skillsCapacity to work in a team,Interest in the financial markets,Motivated to get more experience by extending business knowledge,Rigor and methodology in the investigation phasis and capacity to analyze.
Detalhes da oferta
- Meritis
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 11/03/2025
- 09/06/2025
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