MUREX SUPPORT ANALYST M/W
Descrição da oferta de emprego
Support Murex Front office users.
assist users worldwide (Trading, Risk, Back Office, Regulatory/Compliance, ) with responsiveness and efficiency, Monitor & follow up Murex Production chain (End of Day Reporting, Performance optimization, Process securitization & robustness), Analyze, investigate & resolve production issues with collaboration with Vendor and Natixis IT Murex teams, Regularly communicate the production status with Murex clients, ensure the quality of service and facilitate knowledge sharing within the support analyst team.
ice to haveKnowledge of financial markets products,First experience in the financial industry as business/support analyst on system process on products among the ones mentioned above,First experience in the front-office or back-office areas,Additional knowledge in trading, trade reporting or trade booking systems would be real advantages for the mission.
oft skillsCapacity to work in a team,Interest in the financial markets,Motivated to get more experience by extending business knowledge,Rigor and methodology in the investigation phasis and capacity to analyze.
Detalhes da oferta
- Meritis
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 22/11/2024
- 20/02/2025
Over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... nice-to-have: 6 months’ experience in a technical support role... about your role provide exceptional technical support by handling inbound queries about......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Our client is looking for a dutch video content analyst to join their growing team in lisbon – portugal... do you love social media? are you a fan of vlogging or constantly looking to videos to help solve your challenges? if theanswer is yes, then you must start your career with a global company working......
Our client is looking for a german video content analyst to join their growing team in lisbon – portugal... do you love social media? are you a fan of vlogging or constantly looking to videos to help solve your challenges? if theanswer is yes, then you must start your career with a global company working......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......
