LEGAL AND RESPONSIBLE GAMING ASSOCIATE INTERNATIONAL WITH PORTUGUESE
Descrição da oferta de emprego
By putting people first.
By placing exciting, engaging and entertaining experiences at more fingertips than ever before.
We're pulling into pole position by pushing boundaries further.
With innovation.
With technology.
But most importantly, with people like you.
Because when you join, it’s your game.
So let’s win together.
Job Description The role in a nutshell.
This role is all about your contribution to the set-up, implementation, development and monitoring of customer protection and compliance policies.
You will have a key function in satisfactory complaint settlement within our international Customer Service.
Furthermore, you will provide expertise to other units within the group on topics falling into the mentioned areas.
What you’ll be doing.
Handling and assessment of customer cases falling into customer protection field while contributing to the development of the operative framework Prevention and settlement of major complaints from customers Providing consultation and expertise to Customer Services and within the Group on operational matters with legal, regulatory and compliance implications Contributing to internal and external audits Contributing to relevant CS and company-wide projects Qualifications What we need from you.
Interest and/or experience in customer protection, legal matters, mediation, risk management, anti-money laundering, compliance or regulatory matters, especially in the same industry, will be considered an asset High level of English (C1/C2) Intermediate or higher level of Portuguese (B1/B2) Good level in any additional language will be considered a plus Willingness to work in shifts Good team player Analytical mind and critical thinking Self-motivated, proactive, flexible and stress-resistant personality Excellent communication, networking, and conflict management skills High-quality oriented and able to cope with complexity Desirable.
Customer Service experience Additional Information Benefits.
Group Bonus plan Share Save scheme Personal Medical Insurance Food Vouchers for 120 BGN per month 25 days of annual leave Multi-Sport Card (Self Contribution) Free subscription to wellbeing app Unmind Monthly support for transport costs and utilities Life Insurance And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Sounds interesting? Then join us! At Entain, we do what's right.
It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector.
However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
I'm interested I'm interested Privacy Policy
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 30/12/2024
- 30/03/2025
Localize legal pages to comply with portuguese laws and regulations... verify correct settings and specifications for the portuguese market... fluent in german and english... adapt surveys and questionnaires for portuguese-speaking audiences, ensuring cultural relevance and clarity......
Familiarity with plc programming and industrial automation protocols... young graduate with a strong desire for designing and implementing automation and robotics solutions... excellent problem-solving and troubleshooting skills... strong communication and collaboration skills... collaborate with cross-functional......
Requisitos do trabalho mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
Your day to day: review user flagging reports regarding website content understand and remain up-to-date with client’s policies and guidelines analyze and identify content that is not in compliance with requirements and flag it for action in a timely manner review the reported content within......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Mysql linux and windows json, rest, api... this proposal definesdetailed features& functionality and development methodology... @confidentialnote: mne library of python will be used to explore, visualise and analysehuman neurophysiological data... new remedies ltd considersthis as anopportunity to......
Provide account and application support to customers namely with regards to software functionality... provide accurate and real-time responses to the customers inquiries... the company established itself as a leader in the american film industry before diversifying into animation, television, and video......
Excellent communication skills problem solving sense of responsibility outros dados de posição handling inquiries from new and existing customers (small and medium-sized businesses) by phone, email, and live chat; outbound callbacks by phone and proactively contacting all customers who previously......
Customer orders related to customer reservations, orders and purchases... we act on a framework of transparency, responsibility and respect... our commitment and involvement, together with constant technological innovation, has allowed us to position ourselves as one of the leading national human resources......
Nasze oczekiwania: obywatelstwo ue lub drugie na pobyt w portugalii znasz biegle język niemiecki (c2) mówisz po angielsku (b2) chcesz pracować z domu w północnej portugalii lubisz kontakt z człowiekiem oferujemy: zatrudnienie w centralnym czas pracy: poniedziałek - piątek - 7:00 - 20:00, sobota -......
