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KUNDENSERVICE UND TECHNISCHER SUPPORT IN LISSABON

Descrição da oferta de emprego

ber Teleperformance Portugal Teleperformance Portugal  beschäftigt Mitarbeiter und betreut Kunden in 37 Sprachen in 67 Märkten.
Wir gehören außerdem zu den 25 besten  Arbeitgebern in Europa.
Egal wer du bist und woher du kommst, bei TP findest du einen Platz.
Tritt unserem Team bei! Wir suchen einen Mitarbeiter im  technischen Support  zur Verstärkung unseres Teams.
Sei der erste Ansprechpartner für die Endkunden unserer Klienten.
Beantworte Kundenfragen und kläre alle Informationen zur Software unseres Klienten per Telefon und E-Mail.
#DE-AB Was erwartet dich.
Arbeitsort.
Lissabon – einer der besten und sonnigsten Orte zum Leben in Europa; Vollständige Umzugsunterstützung (Flugticket nach Portugal, kostenlose Unterkunft in einer unserer Wohngemeinschaften); Ein Flug pro Jahr in deinHeimatland (innerhalb Europas); Krankenversicherung ab Arbeitsvertragsunterschrift; Laufende Zertifizierungs- und Schulungsmöglichkeiten; Refer a Friend Programm mit attraktiven Prämien; Kostenlose medizinische Termine im Büro, sportliche und soziale Aktivitäten, tolle interne Partys, Festivals, Workshops und vieles mehr.
Was du bei Teleperformance Portugal tun wirst Im Kundenservice und technischer Support wirst du.
Sei ein unermüdlicher Fürsprecher für die Kunden und ihrer Anliegen; Bereitstellung der notwendigen Hilfe zur Lösung aller technischen Probleme des Kunden per Telefon und E-Mail; Stelle die Kundenzufriedenheit sicher, indem du kreative Lösungen für deren Anliegen präsentierst.
Bemühe dich, das Vertrauen der Kunden in die Marke zurückzugewinnen; Empfehlungen geben, um auf die Bedürfnisse der Kunden einzugehen; Eine zentrale Rolle innerhalb der internen Organisation spielen.
Es ist von Vorteil, wenn du dies mitbringst.
Fließende Deutschkenntnisse (C2) und Englischkenntnisse  (mindestens B2); Kundenorientiert mit starken Entscheidungskompetenzen im Kundenservice und technischem Support; Ausgezeichnete Kommunikations- und Argumentationsfähigkeiten; Fähigkeit, technische Probleme kreativ zu lösen; Fähigkeit, positive Beziehungen zu Kunden aufzubauen und aufrechtzuerhalten.
  Teleperformance ist einer der besten Arbeitgeber in Portugal und garantiert seinem Team hervorragende Bedingungen und Karrieremöglichkeiten.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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Detalhes da oferta

Empresa
  • Indeterminado
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 28/10/2024
Data de expiração
  • 26/01/2025
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