KUNDENSERVICE UND TECHNISCHER SUPPORT IN LISSABON
Descrição da oferta de emprego
Wir gehören außerdem zu den 25 besten Arbeitgebern in Europa.
Egal wer du bist und woher du kommst, bei TP findest du einen Platz.
Tritt unserem Team bei! Wir suchen einen Mitarbeiter im technischen Support zur Verstärkung unseres Teams.
Sei der erste Ansprechpartner für die Endkunden unserer Klienten.
Beantworte Kundenfragen und kläre alle Informationen zur Software unseres Klienten per Telefon und E-Mail.
#DE-AB Was erwartet dich.
Arbeitsort.
Lissabon – einer der besten und sonnigsten Orte zum Leben in Europa; Vollständige Umzugsunterstützung (Flugticket nach Portugal, kostenlose Unterkunft in einer unserer Wohngemeinschaften); Ein Flug pro Jahr in deinHeimatland (innerhalb Europas); Krankenversicherung ab Arbeitsvertragsunterschrift; Laufende Zertifizierungs- und Schulungsmöglichkeiten; Refer a Friend Programm mit attraktiven Prämien; Kostenlose medizinische Termine im Büro, sportliche und soziale Aktivitäten, tolle interne Partys, Festivals, Workshops und vieles mehr.
Was du bei Teleperformance Portugal tun wirst Im Kundenservice und technischer Support wirst du.
Sei ein unermüdlicher Fürsprecher für die Kunden und ihrer Anliegen; Bereitstellung der notwendigen Hilfe zur Lösung aller technischen Probleme des Kunden per Telefon und E-Mail; Stelle die Kundenzufriedenheit sicher, indem du kreative Lösungen für deren Anliegen präsentierst.
Bemühe dich, das Vertrauen der Kunden in die Marke zurückzugewinnen; Empfehlungen geben, um auf die Bedürfnisse der Kunden einzugehen; Eine zentrale Rolle innerhalb der internen Organisation spielen.
Es ist von Vorteil, wenn du dies mitbringst.
Fließende Deutschkenntnisse (C2) und Englischkenntnisse (mindestens B2); Kundenorientiert mit starken Entscheidungskompetenzen im Kundenservice und technischem Support; Ausgezeichnete Kommunikations- und Argumentationsfähigkeiten; Fähigkeit, technische Probleme kreativ zu lösen; Fähigkeit, positive Beziehungen zu Kunden aufzubauen und aufrechtzuerhalten.
Teleperformance ist einer der besten Arbeitgeber in Portugal und garantiert seinem Team hervorragende Bedingungen und Karrieremöglichkeiten.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 28/10/2024
- 26/01/2025
Over 2 years of customer support/technical support experience... nice-to-have: 6 months’ experience in a technical support role... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......
Sales support: provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction... shift: monday till saturday (including bank holidays):08:00 am to 07:00 pm (rotational shifts)2 days off: sunday + 1 day rotational tasks:customer interaction:......
We need someone to support customers via phone, chat and email, regarding technical issues they might have and help drive partner satisfaction by providing accurate information and ensuring they are using all the tools that could help them... we just need you to speak fluent portuguese (c2) and english......
