Ir à oferta completa

ITALIAN CUSTOMER SERVICE REPRESENTATIVE FOR A FINTECH SERVICE COMPANY

Porto de Mós - Leiria

Descrição da oferta de emprego

Come and work with us.
Are you Italian  native or fluent with strong English  communication skills?  Looking to make your career in a multicultural environment in sunny and happy city of  Porto ? So we have the perfect opportunity for you!   Your future project.
join our Italian Customer Support team.
Our client is a financial technology company operating an online payment system.
They offer an innovative payment method that allows you to shop at your favorite online and in-store locations, receive your products immediately, and pay for them in convenient monthly installments.
As an advisor in this project, your daily responsibilities will include.
Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives Respond to customers and merchants inquiries through various channels like email, phone and chat, within guidelines/goals established by the client and contact center management Manage content and resources like FAQ to facilitate self-service for customers Analyze Customer Service statistics and compile accurate reports on a weekly basis Develop processes to improve current customer service duties through the introduction or the improvement of our systems and tools Work closely with other key area of the business to bring relevant customer insights to support the overall business strategy.
Complete daily tasks as allocated in an efficient and timely manner Maintain accuracy and security of customer information on the database Monitor and control numerous concurrent tasks in tandem Proactively and independently work to meet targets and goals   To succeed in the role, you will need to have.
Native or proficient level of Italian  (C2) intermediate level of English (at least B2)  Excellent listening and written/oral communication skills in supported languages  A motivated and enthusiastic personality Self-organized, planning and prioritization skills Patience, empathy, and a unique ability to manage stress Ability to work under pressure and adapt quickly to adverse situations Technical aptitude and the ability to pick up new technology quickly Able to follow guidelines and instructions Ability to keep calm and clear-headed in critical situations Ability to demonstrate confidence when imparting information or dealing with troubled callers Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to Porto, Portugal (OnSite work)   Benefits.
Signing bonus Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture   Go further with Foundever™   We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today!    
Ir à oferta completa

Detalhes da oferta

Empresa
  • Foundever™
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 06/11/2024
Data de expiração
  • 04/02/2025
Customer service representative( italian speaker)
Cluster osl

Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... job types: full-time, permanent......

Customer Service Representative
Private

Come work for an amazing international company! if you enjoy helping others, utilizing your communications skills and gain international experience, this is the opportunity for you... an amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting......

Customer service representative ( german speaker)
Cluster osl

Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ the company will provide all necessary equipment... ✓competitive salary package for entry-level (includes transportation allowance......

Customer service representative ( german or dutch speaker)
Cluster osl

Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ the company will provide all necessary equipment... ✓competitive salary package for entry-level (includes transportation allowance......

Customer service german (m,f) banking
Personalbüro u. herrmann

Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage all different......

Customer service agent with french (M/F) - Porto
Eurofirms

Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......

Customer service german (m,f) banking
Personalbüro u. herrmann

Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage all different types of......

Customer service german (m,f) banking lisbon
Personalbüro u. herrmann

Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... the candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for......

Customer service agents (m,f) german cryptocurrency
Personalbüro u. herrmann

From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......

German Speaker Customer Service (Social Media) Remote work
SmartRecruitments

We might share your cv details directly with our client for the purpose of recruitment... are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading......