IIB PRODUCTION SUPPORT ANALYST WITH 3+EXPERIENCE
Descrição da oferta de emprego
3+ years of experience as a Developer & Support, with hands-on experience working on IIB.
ust have excellent interpersonal skills, and willing to learn and contribute in other areas of project.
esponsibilities:• Level 2 application supporto Receiving and Acknowledging ticketso Incident triaging and priority assessmento Assignment of incidentso Incident resolutiono Application monitoring and preventive maintenanceo Weekly status and SLA reporting• Incident and problem managemento Analyze, troubleshoot and resolve complex production application defectso Identify root cause and devise and implement permanent solutions to recurring defects• Manage process improvements• Review and take actions on operational metrics reporting• Perform minor application upgrades / patches• Support infrastructure maintenance / validation• Build and maintain application monitoring, optimization and utilizationo Devise or modify programs to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.• Support disaster recovery testing / validation• Support business resiliency testing / validation• Audit support and issue remediation• Support LOB/operations and adhoc requestso Analyze business user needs and provide optimal technical solutions• Support Risk management (vulnerabilities, patches)• Monitor production jobs and environments Skills.
Middleware SQL What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Detalhes da oferta
- CGI
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 08/01/2025
- 08/04/2025
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