Ir à oferta completa

GERMAN CUSTOMER ADVISOR FOR A CONCIERGE COMPANY - LISBON

Descrição da oferta de emprego

Description: Come and work with us. Do you want to work with a worldwide leader in concierge and loyalty services company? Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you! Our client is a premier global luxury concierge service that specializes in working with high-net-worth clientele in all markets within the luxury sector (travel, dining, events, etc.). As a customer service specialist in this project, your daily responsibilities will include:Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives.Customer relationship management and digitized processing of clients focused on services such as: traveling (pre-departure travel, personal assistance, medical travel emergency), lifestyle and personal services, special occasions, referrals & appointment setting, card program information & benefit enrollments, others.Perform inbound/outbound calls and written communication within guidelines/goals established by the client and contact center managementComplete daily tasks as allocated in an efficient and timely mannerMaintain accuracy and security of customer information on the databaseIdentify and escalate issues appropriatelyCompose thoughtful and accurate messages or customize prepared responses to customer emailsResearch information and solve problems using available resourcesMonitor and control numerous concurrent tasks in tandemProactively and independently work to meet targets and goals To succeed in the role, you will need to have:Native or proficient level of German  (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsCourtesy, active listening, availability and personalized follow-up Customer-oriented, willingness to provide personalized care Have attention to detail and quality of service: thoroughness, precision, reliabilityPeople-oriented, value-added interpersonal skillsUse of Office and CRM tools Life experience to apply to managing situationsEarly adopter of technologyMakes the customers feel confident that their needs are being metDependable, reliable and able to perform duties with minimum supervisionAbility to interact positively with peers and supervisorsMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal (work on site) Benefits.Signing bonusRelocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever™ We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today! 
Ir à oferta completa

Detalhes da oferta

Empresa
  • Foundever Portugal
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 07/01/2025
Data de expiração
  • 07/04/2025
Customer service german (m,f) banking lisbon
Personalbüro u. herrmann

Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... the candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for......

Customer service german (m,f) banking
Personalbüro u. herrmann

Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou......

Customer service german (m,f) banking
Personalbüro u. herrmann

Banking project: german on-site start: 13 th december or laterrole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... job description:you will be a single point of contact for the bank's clients for different......

German speaking customer specialist (M/F) - Porto Hybrid
Eurofirms

We're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: - english spoken and written correctly; -......

Multilingual Customer Advisor
Atlean World

Atlean world is an international recruitment company that aims to promote multicultural environments as the new reality... your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian......

Customer service agents (m,f) german cryptocurrency
Personalbüro u. herrmann

From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......

Customer service representative ( german speaker)
Cluster osl

Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ the company will provide all necessary equipment... ✓competitive salary package for entry-level (includes transportation allowance......

Customer service representative ( german or dutch speaker)
Cluster osl

Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ the company will provide all necessary equipment... ✓competitive salary package for entry-level (includes transportation allowance......

Customer Representative with German
WOW business consulting srl

Requisitos do trabalho native level german working proficiency in english, at least b2 level... become part of one of the most successful companies today! together with your colleagues, you'll build a team of world-class customer service professionals to help business customers make the most of the......

Customer Service Search Engine: German, Dutch or French
Personalbüro U. Herrmann

Requisitos do trabalho german or dutch or french c2english b2experience in customer support (preferable) outros dados de posição excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......