FRENCH SPEAKING CUSTOMER SUPPORT - CONSOLE GAMING - LISBON
Descrição da oferta de emprego
French Speaking Customer Support - Console Gaming Lisbon, Portugal Compensation.
* Gross Salary.
* EUR per month with free accommodation (own room in a shared house/apartment).
* EUR per month if accommodation is not required.
Overview Become a member of the Support team and support the company in supporting customers.
An exciting and international working atmosphere awaits you, working on behalf of one of the world leading console gaming companies.
Part of your daily activities will be.
* Customer advice by telephone, email and chat; * Professional technical support service to Consoles, Account Management Issues; * Help customers with payment issues; * Support for using PlayStation products, installing and synchronizing software and devices; * Effective assistance and advice when purchasing the products; * Please note that good French and English, both oral and written, are a prerequisite for this position.
Candidates must either have an EU passport OR a Portuguese Residence Card.
* Please note Relocation to Lisbon is essential as this is an Office based role and b2 english is required
Detalhes da oferta
- Indeterminado
- 09/12/2024
- 09/03/2025
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... we are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... our expectations: eu citizenship or a residence permit in......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Customer service: deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds... customer satisfaction: aim for the highest customer satisfaction survey scores by actively updating customers on status and resolution progress... order management: log and follow......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
Appropriately manage and escalate customer issues to higher support tiers... respond to inbound customer requests and document relevant case information... assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......