FRENCH CUSTOMER SUPPORT - CALL CENTER
Descrição da oferta de emprego
Your career, your choice! Why Choose Us? We help you find the perfect opportunity, tailored to your preferences.
- The best company - Competitive salary - Flexible schedule - Exciting projects Our expert team is here to match you with your ideal job! Job Requirements To apply for this exciting opportunity, make sure your resume includes.
- Fluent French - At least 1 year of experience in customer support, sales, digital marketing, content review, or technical support How to Apply? Send your updated resume Don’t miss this chance to grow, start, or change your career path in ! We’re here to help you succeed.
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Detalhes da oferta
- CCTalents
- Indeterminado
- 12/12/2024
- 12/03/2025
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how......
Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... our expectations: eu citizenship or a residence permit in......
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Customer service: deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds... customer satisfaction: aim for the highest customer satisfaction survey scores by actively updating customers on status and resolution progress... order management: log and follow......
Appropriately manage and escalate customer issues to higher support tiers... respond to inbound customer requests and document relevant case information... assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
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We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable......
Requisitos do trabalho profile:french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
