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FRENCH CUSTOMER SUPPORT

Porto de Mós - Leiria

Descrição da oferta de emprego

Key Responsibilities Respond to customer inquiries via phone email and chat ensuring highquality service and efficient issue resolution.
Assist customers with productrelated questions and account management.
Maintain a positive and professional demeanor in all customer interactions.
Document customer interactions accurately in our CRM system.
Collaborate with team members to enhance customer service and satisfaction.
Identify trends in customer feedback and suggest improvements.
Qualifications Native or fluent French speaker with strong communication skills.
Proficient in English is a plus.
Previous experience in customer support is preferred but not required.
Excellent problemsolving abilities and a passion for helping customers.
Ability to work well both independently and as part of a team.
Strong attention to detail and organizational skills.
Benefits Competitive salary with performancebased incentives.
Comprehensive training and onboarding program.
Opportunities for career advancement within the company.
A supportive and dynamic work environment.
Work Schedule Fulltime position.
Monday to Saturday 7 AM to 7 PM.
Note.
Only local candidates within 30 km of Porto will be considered.
Remote Work.
No
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Detalhes da oferta

Empresa
  • Cross Border Talents
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 02/11/2024
Data de expiração
  • 31/01/2025
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