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EMAIL/WHATSAPP CUSTOMER SUPPORT FOR SAAS PRODUCT. LONG TERM. 5 STAR FEEDBACK

Descrição da oferta de emprego

I am seeking a Virtual Assistant to handle the following tasks for my SaaS (Software as a Service) business.
Respond to customer inquiries via email and WhatsApp based on our Standard Operating Procedure (SOP).
Expect around 4-5 inquiries per day max, (Total, via Whatsapp and Email) Monday to Saturday.
You will need to check for inquiries in the morning, afternoon, and evening.
Mandatory Requirements.
- Proficiency in Hindi language, (Very Important to know Hindi to communicate with us and some of our customers) - Indian Only (As some customers are from India), Please apply only if you are Indian.
(Very Important) - 5 to 40 reviews with a rating of 4.
stars or higher (Very Important) - Fulltime Independent freelancers only (Very Important) - Excellent communication skills and technical aptitude - Prior experience in customer support is a plus - Available immediately and ready to start Work Details.
- Compensation.
$160/month, plus a $25 bonus for prompt communication with customers - Potential for additional work based on the quality of your results and communication - This is a long-term, recurring project that can help build your portfolio I am a 5-star rated client from previous freelancers, you will have a positive working experience with me.
Please share details about a similar project you have completed in the past.
Processamento de Dados Atendimento ao cliente Assistente virtual Article Writing Suporte ao Cliente ID do Projeto.
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Detalhes da oferta

Empresa
  • Indeterminado
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 18/11/2024
Data de expiração
  • 16/02/2025
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