DEVOPS PLATFORMS SUPPORT
Descrição da oferta de emprego
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care.
With around colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.
Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.
Convatec’s revenues in were over $2 billion.
The company is a constituent of the FTSE 100 Index (LSE.
TEC).
To learn more about Convatec, please visit http://www.
onvatecgroup.
om At Convatec, we’re transforming our business for the better.
Better products.
Better ways of working.
And better ways of delivering for our customers and each other.
We’re aiming for nothing short of excellence.
Join us on our journey to #ForeverCaring as a DevOps Platforms Support, and you’ll do the same.
This position is a hands-on role and will join an energetic growing team where your primary role will be to take on ownership of Administrating and configuring platforms for the application development teams that includes everything needed to build an automated DevOps value stream, so Agile Development teams can focus on their work.
Key responsibilities and authority.
Our DevOps Platform support will provide technical support and maintenance for various applications that support our development teams, primarily with a focus on JIRA administration and Github.
Provide technical support for a variety of applications used within the organization, including JIRA Github and SonarQube.
Manage and support Applications, including user management workflow customization, and plugin configuration.
Creating/maintaining Confluence spaces, JIRA projects, workflows, custom fields, screen, permission, and notification schemes Applying built-in customisation and third-party add-ons to extend JIRA / Confluence functionality as needed, verifying dependencies and restrictions.
Document and Deliver end-user training to enhance application usage and adoption.
Aptitude for operational concerns (monitoring integration, performance testing, security considerations) Troubleshoot and resolve application-related issues reported by end-users.
Working with software developers and software engineers to ensure that the tools support established processes and works as intended.
Ensure configuration and compliance with configuration management tools.
Define and document standard run books and operating procedures.
Create and maintain system information and architecture diagrams.
Monitor various systems capacity and health indicators and trends; provide reporting, analytics & forecasts for added or reduced capacity as required.
Handling service ticket queue to ensure timely resolution for end-user issues.
Key requirements.
Curious, have a good aptitude for learning and enjoy variety, with opportunities to work with a variety of technologies and systems.
2 to 3 years’ experience administrating Atlassian products (Jira, Confluence,) Strong knowledge and familiarity with JQL Understanding of JIRA APIs and webhooks.
Experience with DevOps services (Repos, Pipelines, Releases, Artifacts); Experience extending Atlassian products via code development is preferable.
Experience directly integrating Atlassian products with other systems is preferable.
Knowledge of script runner is a plus.
Knowledge in JIRA Access configuration.
Strong bias for action and ownership Strong communication and team collaboration skills, both written and verbal.
Education/ Qualifications Bachelor’s degree in computer science, Information Systems, or a related field experience Our products make a big difference every day.
So will your contribution.
The work you do will mean more, because it’ll make things better for your team, our business or our customers’ lives.
It’ll inspire you to deliver to your very best.
And we’ll be right behind you when you do.
This is a challenge more worthwhile.
This is work that’ll move you.
#LI-CB1 #LI-Hybrid Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment.
This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever.
If you’re unsure, please contact us at .
Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment.
This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting.
Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec.
No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.
Thank you.
Already a Convatec employee? If you are an active employee at Convatec, please do not apply here.
Go to the Career Worklet on your Workday home page and View \"Convatec Internal Career Site - Find Jobs\".
Thank you! Convatec está cambiando.
Estamos transformando nuestro negocio, impulsados por la voluntad de mejorar la vida de millones de clientes en todo el mundo.
Nuestro enfoque común y el empuje de nuestra gente, nos están dando un impulso real.
También nos están convirtiendo en un lugar de trabajo singularmente estimulante.
Trabaje con nosotros e, independientemente de cuál sea su función, recibirá estímulos y desafíos todos los días.
Además, recibirá apoyo y podrá impulsar el cambio, allí donde más importa.
Tenemos un entorno dinámico y a veces exigente.
Sin embargo, si está motivado y tan centrado como nosotros en ofrecer servicios a los pacientes, sacará lo mejor de usted.
Siempre estará activo.
Y puede que consiga el mayor impacto de toda su carrera.
Si desea saber cómo vamos a utilizar sus datos tras su candidatura, consulte nuestra política de privacidad de datos en el siguiente enlace.
https://www.
onvatecgroup.
om/privacy-policy/
Detalhes da oferta
- 1114 CVT Business Services Unipessoal Lda
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 25/10/2024
- 23/01/2025
Over 2 years of customer support/technical support experience... nice-to-have: 6 months’ experience in a technical support role... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......
Sales support: provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction... shift: monday till saturday (including bank holidays):08:00 am to 07:00 pm (rotational shifts)2 days off: sunday + 1 day rotational tasks:customer interaction:......
We need someone to support customers via phone, chat and email, regarding technical issues they might have and help drive partner satisfaction by providing accurate information and ensuring they are using all the tools that could help them... we just need you to speak fluent portuguese (c2) and english......