DELAGROUP: CUSTOMER SUPPORT AGENT—DUTCH, SWEDISH, FINNISH OR NORWEGIAN
Descrição da oferta de emprego
The ideal candidate must meet the following requirements.
• Proficiency in English at C1 or C2 level (eliminatory requirement) • Native or C2 level proficiency in Swedish, Dutch, Finnish, or Norwegian (eliminatory requirement) • Experience in customer support, particularly in handling inbound calls, responding to customers via email, and providing real-time chat support (preferred requirement) • Computer literacy from a user’s perspective • Interest in customer service • Clear and assertive communication skills • If the candidate does not reside in the country, relocation is possible (1 month of free accommodation, flight ticket, and 1 month of public transport included).
Working hours.
Rotating shifts and days off.
Work model.
Hybrid – Initial training and first few months on-site at the client’s office in Porto, followed by the possibility of hybrid working.
If you are looking for an opportunity focused on professional growth, this is the right offer for you! We look forward to receiving your application! Good luck! DELAgroup HR Team
Detalhes da oferta
- DELAgroup
- Indeterminado
- 12/12/2024
- 12/03/2025
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable......
Apresentação do departamento e do cargo #departamento procuramos um representante de atendimento ao cliente (keepbiz customer support representative) para o nosso departamento de atendimento ao cliente que forneça conselhos, escuta e soluções para os nossos clientes... para além destas missões, esperamos......
Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... your tasks: assist customers through the various channels......
Requisitos do trabalho perfil 12º ano ou licenciatura em área relevante para as funções descritas; experiência 2-3 anos na área da gestão de clientes; domínio de inglês falado e escrito (eliminatório); capacidade de análise e resolução de problemas; orientação para o cliente e para a qualidade; bons......
Requisitos do trabalho perfil 12º ano ou licenciatura em área relevante para as funções descritas; experiência 2-3 anos na área da gestão de clientes; domínio de inglês falado e escrito (eliminatório); capacidade de análise e resolução de problemas; orientação para o cliente e para a qualidade; bons......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
