CYBERSECURITY: CUSTOMER SUPPORT SPECIALIST (M\/F) | LISBOA
Descrição da oferta de emprego
Responsabilidades.
Prestar suporte ao cliente em testes de cibersegurança; Gerir o sistema de emissão de tickets e assegurar a resolução atempada dos problemas dos clientes; Recolher e analisar o feedback dos clientes para promover a melhoria contínua.
Requisitos.
12º Ano ou Formação Técnica em Informática, Cibersegurança ou similar; Experiência profissional em suporte técnico e de apoio ao cliente, especialmente em canais digitais; Fortes capacidades de comunicação; Valoriza-se competências analíticas para interpretação de dados; Experiência de gestão de processos em ambientes de serviços digitais; Capacidade analítica e de resolução de problemas; Fluência em Português e Inglês.
Local de Trabalho.
Parque das Nações - Lisboa, com a possibilidade de sistema híbrido nn Todas as candidaturas serão tratadas com a máxima confidencialidade.
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Detalhes da oferta
- RHmais
- 20/11/2024
- 18/02/2025
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