CUSTOMER SUPPORT WITH ITALIAN
Descrição da oferta de emprego
Handle incoming user requests via telephone email and chat.
Log call details into case management systems and provide responses and resolutions within SLA to customers.
Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
Deliver highcaliber customer service for postsales requests including delivery warranties and refunds.
Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
What you need.
Fluency in Italian language (must be at least C2) Fluent in English language (at least B1) What you will gain.
Full time contract signed Health Insurance le work and career progression; Investment in training and personal development; R
Detalhes da oferta
- Smart-Recruitments
- Indeterminado
- 03/10/2024
- 01/01/2025
Requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner ideally, you would already have some......
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