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CUSTOMER SUPPORT FOR SOCIAL MEDIA WITH GERMAN

Descrição da oferta de emprego

We are recruiting on behalf of our client - a worlds leading outsourcing company that provides services related to customer/technical support, content moderation, sales and marketing. Are you fluent in German and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.Are you looking for a job as a Customer Representative for Social Media?Join a dynamic and motivated support team, ensuring customer satisfaction while representing a globally recognized brand.Are you ready for the challenge? Apply now!Grow your career, be yourself, and achieve your ambitions!What You Will Do:- Provide support to high level clients to help them grow across multiple channels – chat, email and phone; - Support and expand the self-serve advertising base for clients in the online and digital advertising domain; - As a Customer Delight for Social Media, you’ll provide pre and post-sales support for all self-service products; - Provide product and tool support to enhance clients’ experience; - Identify and solve problems, such as technical bugs and ads’ delivery issues; - Resolve customer issues in a timely manner and pro-actively communicate to clients on progress; - Pro-actively identify areas where clients can improve usage of our solutions; - Provide vital product insights and feedback from our customers to engineering.What You Need:- Fluency in German.- Proficient English communication skills.- Strong communication, interpersonal, and problem-solving abilities;- Basic computer knowledge and technical skills;- Ability to multitask effectively;- Team-oriented with the ability to thrive in a fast-paced, energetic environment.What We Offer:- Comprehensive relocation support to Lisbon for candidates relocating from abroad;- Competitive monthly salary;- Health benefits and various other discounts;- Full training provided by certified instructors;- Opportunities for career advancement and professional development;You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment
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Detalhes da oferta

Empresa
  • Recruityard
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Remuneração
  • 1500€ - 2000€
Data de publicação
  • 20/03/2025
Data de expiração
  • 18/06/2025
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