CUSTOMER SUCESS SPECIALIST | UBER FOR BUSINESS
Descrição da oferta de emprego
What will be your mission? - Manage with Precision.
Develop a clear launch pipeline and manage client ramp-ups proactively; - Drive Customer Success.
Lead smooth onboarding experiences for new and high-growth clients and preparing a go-to market plan and sales strategy; - Account Management.
Closely monitor existing clients to ensure their needs are met and that the product is being used effectively and as expected.
- Deliver Data-Driven Results.
Conduct onboarding and implementation processes based on data analysis to ensure full adoption of our solutions.
- Problem-Solving Expertise.
Address and resolve client challenges using Uber's innovative solutions; - Client Relationship Management.
Build and maintain strong, long-lasting relationships with clients, identifying opportunities for growth and cross-selling; What are we looking for? - 3+ years in customer success or onboarding; - Proven ability to prioritize, multitask, and manage diverse stakeholders; - Customer Focus.
A detail-oriented, can-do attitude with a passion for delivering unparalleled customer success; - Communication Skills.
Strong listening, communication, and organizational skills in both Portuguese and business-level English; - Adaptability.
Thrive in a dynamic environment and easily adjust to evolving business needs.
- Fluency in Portuguese and English; Bonus Points.
- Experience in B2B onboarding or account management.
What do we have to offer? - Contract with Adecco RH, with the possibility of continuity through performance and business development; - Attractive salary package + food allowance (7.
/day); - Full-time position, from 09H00 to 18H00 Monday to Friday; - Hybrid position, 2 per week in home-office and 3 days in Lisbons office (with presence at client offices to ensure top-tier service); - Integration in a company with an international dimension, with an unbeatable team spirit and multicultural environment.
Ready to help businesses across Portugal experience Uber? Apply Now!
Detalhes da oferta
- Adecco Recursos Humanos
- Indeterminado
- 20/03/2025
- 18/06/2025
This position provides customer service support and resolution of routine problems regarding client's product or services... we're selecting call center operator (m/f) for a company in the services sector located in porto... the selected person will carry out the following functions: - ensure service......
In doing so, your main task is to assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package and find a solution for any problem... responsibilities: you are the first point of contact for......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
The candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for internals)... start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage all different......
As customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage all different types of inquiries generated via inbound......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian, turkish, spanish) why a customer advisor role is great for your professional and personal development: live in lisbon......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Become part of one of the most successful companies today! together with your colleagues, you'll build a team of world-class customer service professionals to help business customers make the most of the social media platform services in the best possible way... excellent communication skills problem......
