CUSTOMER SERVICE REPRESENTATIVE UKRAINIAN
Descrição da oferta de emprego
n this role you will partner with an assignedportfolio of content creators in order to maintainand improve content creators engagement withthe platform.
The goal is to help partners get themost out of their channel and you have the opportunity of having a significant impact ontheir business.
It is a targetdriven environmentwhere you will work towards individual targetsas well as be part of a larger team.
Position.
Customer ServiceRepresentative Location.
Lisbon Portugal Employment type.
Fulltime DUTIES AND RESPONSIBILITIES.
Serve as a trusted consultant with partners to develop and optimize their channel Responsible for increasing platform usage and content creator adoption of varioustools and features Detect and understand the customers needs and objectives Knowledge on key platform features in order to connect the customers needs tothese features Handle a high volume of potential clients on a daily basis through video calls emailand phone calls Portfolio management and prioritization with the ability to detect opportunities andfollow up with the content creators over several months.
REQUIREMENTS.
Fluent in Ukrainian and English (C1) Responsible for evaluating online social media web page content and advertising content while adhering to evolving criteria and specifications Generate structured intelligence reports using information provided by the team or other relevant sources with the objective of providing comprehensiveinsight and visibility to stakeholders.
OFFER.
Portugueseemployment contract If you are working on a Portuguese public holiday you will get a compensation day that you can spend later Holiday entitlement with 22 days per year 40 Hours per week (8 hours per daywith an additional lunch break hour) on a rotational shift pattern Monday toFriday from 07 AM 06 PM Be part of a dynamic multilingual multicultural and creative team with a positive and friendly atmosphere Guidance and tools to reach your full potential Accommodation in a single room inone of the shared company apartments for international candidates Free Portuguese classes water sports activities soft trekking and much more
Detalhes da oferta
- David Kennedy Recruitment
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 13/09/2024
- 12/12/2024
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