CUSTOMER SERVICE REPRESENTATIVE (UKRAINIAN)
Descrição da oferta de emprego
In this role, you will partner with an assigned portfolio of content creators in order to maintain and improve content creators’ engagement with the platform.
The goal is to help partners get the most out of their channel and you have the opportunity of having a significant impact on their business.
It is a target-driven environment, where you will work towards individual targets as well as be part of a larger team.
Position.
Customer Service Representative Location.
Lisbon, Portugal Employment type.
Full-time DUTIES AND RESPONSIBILITIES.
Serve as a trusted consultant with partners to develop and optimize their channel Responsible for increasing platform usage and content creator adoption of various tools and features Detect and understand the customer’s needs and objectives Knowledge on key platform features in order to connect the customer’s needs to these features Handle a high volume of potential clients on a daily basis through video calls, email and phone calls Portfolio management and prioritization with the ability to detect opportunities and follow up with the content creators over several months.
REQUIREMENTS.
Fluent in Ukrainian and English (C1) Responsible for evaluating online social media, web page content, and advertising content while adhering to evolving criteria and specifications Generate structured intelligence reports using information provided by the team or other relevant sources, with the objective of providing comprehensive insight and visibility to stakeholders.
OFFER.
Portuguese employment contract If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later Holiday entitlement with 22 days per year 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Friday from 07 AM - 06 PM Be part of a dynamic multilingual, multicultural and creative team with a positive and friendly atmosphere Guidance and tools to reach your full potential Accommodation in a single room in one of the shared company apartments for international candidates Free Portuguese classes, water sports activities, soft trekking and much more
Detalhes da oferta
- David Kennedy Recruitment
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 11/09/2024
- 10/12/2024
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