CUSTOMER SERVICE REPRESENTATIVE
Descrição da oferta de emprego
Customer Service Representative (German C1 English B2) Location.
Porto Portugal Start Date.
4th November and 21st November Cross Border Talents is seeking a Customer Service Representative for our partner a leading BPO company.
In this role you will support customers by providing topnotch service ensuring high satisfaction and handling inquiries related to our clients industry solutions.
Key Responsibilities.
Deliver exceptional customer service and support via multiple communication channels (phone email chat) Address customer queries provide solutions and guide them through using our clients products and services Maintain a high level of customer satisfaction through timely and effective resolution of issues Collaborate with other team members to meet performance targets and service level agreements Requirements.
German (C1) and English (B2) language proficiency Availability to work on a rotating shift schedule (Monday to Sunday to with possible extensions until ) Must be located in or willing to relocate to Porto Valid EU documentation (EU ID Residence Card Manifestao de Interesse Visa under consultation) Work Model.
Onsite role in Porto Compensation & Benefits.
Base salary.
EUR per month (14 months) KPI Bonus.
120 EUR per month (after meeting performance targets) Meal allowance.
7.
EUR per working day Relocation package.
Outside Portugal.
Reimbursement of airfare up to 400 EUR(after 180 days of contract) hotel accommodation for 28 days Inside Portugal.
Reimbursement of travel costs up to 150 EUR(after 180 days of contract) hotel accommodation for 15 days Training.
4 weeks of training (2 weeks of onboarding 2 weeks of practical application) This is an exciting opportunity to grow your career while working in a dynamic international environment.
Apply now to join a dedicated team and contribute to the success of a globally recognized company.
Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Indeterminado
- 25/10/2024
- 23/01/2025
An amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting for you! we are looking for multiple languages in portugal -german speakers -french speakers -dutch speakers -turkish speakers your role as a customer support representative: respond......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... requisitos do trabalho excellent communication skills and ability to work well in a team... ✓customer satisfaction orientation......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... requisitos do trabalho excellent communication skills and ability to work well in a team... ✓customer satisfaction orientation......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... salary paid in twelve or fourteen months... 2023 salary: up to 1,200€ monthly......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
The ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... responsibilities include handling customer queries and providing technical support... join a multicultural team and advance your career as a......
