CUSTOMER SERVICE REPRESENTATIVE
Descrição da oferta de emprego
Customer Service Representative (German) Location.
Porto Portugal Work model.
Onsite Employment type.
fixed term (6 months) with possibility of extension / permanent contract Remuneration.
Base salary bonuses DUTIES AND RESPONSIBILITIES.
Handle all incoming contacts from bank clients via phone chat and email (appointments income statements PIN/TAN orders for online banking implementation of card blocking mediation between the customer and other bank branches feedback) Provide excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience Use adequate tools processes and/or methods to ensure the provision of accurate valid and complete information Present the product range in a salesoriented way support of central marketing campaigns REQUIREMENTS.
Native/fluent in German both verbal and written (C2 level).
Fluent in English (minimum B2 level) Ability to listen actively identify apply and explain your product and/or service expertise with clarity and solve issues in the first contact with customers Ability to take stressful situations well OFFER.
A relocation support Working hours Monday Friday 8 AM 5 PM with a possibility of change to 8.
am 8.
pm in the future 2 weeks of training 1 week of nesting (100% on site) A dynamic and creative team with positive and friendly atmosphere Food vouchers Guidance and tools to reach your full potential To apply for this position and to explore many other exciting opportunities visit and apply through our career page.
950 base l.
bonus meals up to p.
bonus Start 11th October Abroad.
4 weeks in a hotel up to 700 reimbursement after 90 days From Portugal.
2 weeks hotel up to 150 Workplace.
Porto Office Park Remote Work.
No
Detalhes da oferta
- TOPTALENT
- Indeterminado
- 19/09/2024
- 18/12/2024
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