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CUSTOMER SERVICE FOR VIAPLAY &#; DANISH SPEAKER

Descrição da oferta de emprego

What you can expect As a customer service representative at Viaplay, you will handle user inquiries across various communication channels.
voice, email, chat and social media.
What you'll do Registration and Sign in Guide user&#;s trough account setup and login issues; Streaming Troubleshoot streaming quality, buffering or content playback problems; App & Device support Provide assistance on compatibility, installation and device settings; Account and Payment Help users manage subscriptions, update payment menthods and resolve billing issues; Pause and Cancellation Assist with subscription pauses or cancellations; Feedback Collect and communicate user feedback for platform improvements.
What you'll need Native Danish speaker; Fluency in English (B2 level mandatory); High school diploma required; Excellent communication and interpersonal skills and team spirit; Able to handle confidential and/or highly sensitive information; Interest in Movies, Series, and Sports; Experience in Customer Service (preferred).
Benefits Possibility of cooperation with leaders in various industries; Stable work and career progression; Investment in training and personal development; Health Insurance since day one in the company; Possibility to live in one of our apartments; Initial flight expenses refund; Annually complementary return flight to your home country (within Europe); Free Portuguese language courses, sport activities and organized events; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
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Detalhes da oferta

Empresa
  • Indeterminado
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 06/12/2024
Data de expiração
  • 06/03/2025
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