CUSTOMER SERVICE FOR VIAPLAY
Descrição da oferta de emprego
voice, email, chat and social media.
What you'll do Registration and Sign in Guide user&#;s trough account setup and login issues; Streaming Troubleshoot streaming quality, buffering or content playback problems; App & Device support Provide assistance on compatibility, installation and device settings; Account and Payment Help users manage subscriptions, update payment menthods and resolve billing issues; Pause and Cancellation Assist with subscription pauses or cancellations; Feedback Collect and communicate user feedback for platform improvements.
What you'll need Fluent in English; High school diploma required; Excellent communication and interpersonal skills and team spirit; Able to handle confidential and/or highly sensitive information; Interest in Movies, Series, and Sports; Experience in Customer Service (preferred).
Benefits An international career in a multicultural environment; A permanent presence of coaches who will facilitate your personal and professional development; Intensive training and constant and familiarization phase; Ample opportunity to grow and evolve within our organization; Health Insurance since day one in the company; Free Portuguese language courses, water sports, soft trekking and much more.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 30/10/2024
- 28/01/2025
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
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