CUSTOMER SERVICE FOR MICROSOFT &#; ITALIAN SPEAKER

What you can expect Would you like to work as a Customer Service for Microsoft? We are looking for highly motivated professionals to join our team.
Work with Microsoft, one of the major tech companies in the world! If you are seeking for a new opportunity, keep reading and see if your profile matches! In this role, you will provide commerce assistance to customers, identifying and driving program efficiency across multiple billing platforms.
Also, you will be responsible for updating customers and stakeholders on their issue resolution status.
A great challenge is waiting for you! We will provide you the necessary training and give you the suitable tools to develop a successful career.
Whoever you are.
Whatever you do.
Wherever you are from.
Here you will feel welcome.
We love to collaborate with each other.
We solve our customers challenging problems.
Build your career, be yourself and live your ambitions! Our Client Founded in , Microsoft is an American multinational and one of the most known technology companies in the world.
It’s best known for its software and hardware products, and touchscreen computers.
Microsoft aims to empower every person and every organization on the planet to achieve more! What you'll do As a Customer Service for Microsoft, you&#;ll provide financial support for Office 365 users; Clarify queries, regarding invoices; Guarantee customer satisfaction by foreseeing possible customer questions; Establish strong and trustworthy relationships with customers; Answer and resolve inquiries from LATAM customers in LATAM time zones.
What you'll need Fluency in Italian; Advanced written English skills (minimum B2); As a Customer Service for Microsoft, you&#;ll need previous experience with e-commerce and billing platforms; Problem solver;   Time management skills;   Ability to create and maintain good relationships with customers.
Benefits An international career in a multicultural environment; A permanent presence of mentors who will facilitate your personal and professional development; Intensive training and familiarization phase; Stable work as a Customer Service for Microsoft and career progression; Meritocratic environment; Employees empowerment and value; Ample opportunity to grow and evolve within our organization; Accommodation in a room of a Teleperformance apartment; Initial flight expenses refund; Free annual flight to the home country; Health Insurance since day one in the company; Free Portuguese language courses, water sports, soft trekking and much more.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.