CUSTOMER SERVICE DATA AND PRICE UPDATE MANAGEMENT &#; ENGLISH SPEAKER

What you can expect Are you passionate about Customer Service and also have experience in Pricing? We are looking for our new Customer Service Data & Price Update Manager to join our team in the English market! If you feel like this is up your speed, then you may be the person we are looking for!   The contract will be signed directly with the client.
Our client Our c lient is a medical technology company that makes groundbreaking products, software, and solutions that enable healthcare providers to help their patients achieve extraordinary results.
What you'll do Handles customer data base updates such as customer master data and pricelist maintenance; Guarantee the accuracy of pricing data in ERP, targeting to eliminate pricing errors and ensure accurate communication to customers/clients; Responsible for documenting and maintaining pricing processes; Responsible for the review and administration of price deviations and exceptions; Respond to pricing queries escalated from sales and other employees as needed; Effect promotional pricing in designated product categories and territories; Ensure that prices and specific programs conform to the organization’s pricing strategy; Provide support for system upgrades and implementations related to pricing; Administer and upload exceptions for customers price list from customers; Undertake ad-hoc pricing analysis as required by superiors.
What you'll need To perform this job successfully, an individual must be able to perform each essential duty with high accuracy.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum 3 year of experience in customer service with a minimum 1 year in a data maintenance role (Pricing); Proven track record driving process improvement initiatives; Represents the company professionally, ethically, and morally at all times; Experience working with ERP systems.
Oracle, Agile preferred; Excellent mandatory written communication in English + one other European language; Excellent problem-solving skills and mathematical reasoning; Ability to multi-task, embrace change and innovate in a fast-paced environment; Ability to analyze data to identify trends and root cause issues; Ability to adapt in a dynamic work environment and make independent decisions; Basic Excel Skills.
Benefits Health Insurance (employees with an Aon sponsored health plan that provides competitive coverage (50th percentile), 24/7 Doctor App, 2nd medical opinions, prescription, dental and vision coverage and more); Sick Leave (100% of pay for the first 3 days of a state paid leaves, would not apply for hospitalizations covered by the state from day 1, vacation and holidays and 25 days of vacation and the state mandated 13 public holiday.
The contract will be signed directly with the client.
Teleperformance Portugal TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®.
It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine! With more than employees for 67 markets, TP Portugal provides services in 37 languages.
With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions.
TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow.
Join our team and find your place at TP!