CUSTOMER SERVICE AGENT (M,F) BETTING APP: FRENCH
Descrição da oferta de emprego
Start: 13th March
Key Responsibilities:
Providing customer assistance via incoming calls, live chat, email, and social media channels.
Offering prompt and effective solutions to questions regarding account setup and verification, sign-in problems, financial matters, as well as general guidance on navigating the platform and resolving any technical issues.
Serve as a knowledgeable consultant for customers in the sports industry.
Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.
Build sustainable relationships and trust with customers through open and interactive communication.
Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
Offer feedback and recommendations to optimize internal processes.
Requisitos do trabalho
French C2
English B2
Outros dados de posição
Excellent remuneration package based on experience, skills and performance
Life Insurance
Meal allowance + Transport allowance
Private health insurance
Detalhes da oferta
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 18/02/2025
- 19/05/2025
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