CUSTOMER SERVICE - ATESTADO INCAPACIDADE
Descrição da oferta de emprego
Descrição Fornecer um serviço de alta qualidade em várias plataformas de suporte (e-mail, chat, telefone).
Agir como um defensor apaixonado dos clientes, respondendo às suas perguntas e abordando as suas preocupações.
Demonstrar empatia para com os clientes frustrados, resolvendo seus problemas e abordando experiências insatisfatórias.
Fidelizar novos utilizadores e manter a boa relação ao longo do tempo.
Triagem e escalar problemas quando necessário para garantir resoluções rápidas.
Perfil ideal Disponibilidade para trabalhar em turnos rotativo de segunda a domingo.
Alta proficiência com computadores, incluindo navegação rápida entre várias ferramentas.
Excepcional compreensão de leitura e habilidades de escrita, com a capacidade de entender as necessidades dos usuários e fornecer respostas precisas.
Paixão por ajudar os outros e criar experiências de suporte que excedem as expectativas dos utilizadores.
Fortes habilidades de solução de problemas com a capacidade de encontrar resoluções rápidas.
Capacidade de lidar com vários problemas simultaneamente para resolver eficientemente um grande número de consultas.
Nível Inglês intermédio (B2) Certificado Multiusos de Incapacidade (Obrigatório) Vantagens Crescimento e Desenvolvimento Profissional Horário de trabalho flexível
Detalhes da oferta
- Michael Page Portugal
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 17/10/2024
- 15/01/2025
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