CUSTOMER SERVICE AGENT (M/F/D) - ENGLISH SPEAKER

Company Description   Job Description WE ARE GROWING FURTHER and we are looking for YOU! Would you like to ensure that Harry and Megan can take all of their furniture to their first flat together, without anything getting broken? Or give Family Smith a memorable holiday experience when they are traveling with their children for the first time? Or help Ms.
Meyers get to her business meeting on time? Join our international service & sales team, and help us provide a premium service to our French customers as Customer Service Agent (m/f/d) – so that they will keep coming back to us.
Have you already had the opportunity to gain experience in customer service or a call center? Perfect, then get started right away.
You don’t have experience but love talking to people on the phone or selling additional services? No problem, start as a beginner in the eld! You get started with a 3-week, paid induction period during which you will learn everything you need to succeed in customer service with us.
Sounds interesting? Then apply, and support our service & sales team as a Customer Service Agent (m/f/d).
YOUR ROLE AT SIXT   You are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices  You assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package and find a solution for any problem You always have a sympathetic ear, and you advise our customers over the phone and via email We are big on team spirit - that's why you’ll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty.
YOUR SKILLS MATTER Language.
You are fluent in English (written & spoken) and have an understandable and clear way to speak and express yourself Experience.
You enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner.
Ideally, you would already have some initial experience in customer service, working in a call center, sales, restaurants, or generally dealing with customers Soft skills.
You are an organizational and communicative talent, able to cope with a heavy workload, and highly dependable Team spirit.
You like to work in international teams and appreciate the exchange with colleagues Tools.
You are practiced in using MS-Office programs – especially Outlook, Word, and Excel WHAT WE OFFER Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year Work-Life Balance Benefit from a hybrid working model with no dress code Permanent Contract & Competitive Compensation Our employment contract is permanent from the start.
Enjoy above-average compensation with performance-related bonuses Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts Training & Development Participate in training programs designed for your personal growth and development Health & Well-being Private health insurance to support your well-being, plus the Coverflex advantage system   Additional Information About us.
We are a leading global mobility service provider with sales of €3.
billion and around employees worldwide.
Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of vehicles, the services of cooperation partners and around 1.
million drivers worldwide.
Together with our franchise partners, we are present in more than 110 countries at rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities.
We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now! I'm interested I'm interested Privacy Policy Imprint