CUSTOMER SERVICE ADMINISTRATIVE (M/F)
Descrição da oferta de emprego
Number of resources.
1 FTE Location.
MSD Lisbon office.
Schedule.
Full-time (40 hours per week) Requirements for Outsource company.
The Outsource company must ensure that during holidays/absence period of CS Admin designated employee, there is a proper back up employee that will cover the contracted service.
The cost of this service must include the back up and training.
JOB DESCRIPTION The service will support Customer Service area developing administrative duties related to following functions list.
1.
Management of customer orders in SAP ATLAS system Daily communication with Cust.
ervice - Customer Support for alignment Reception of customer orders (via email Outlook) Processing in our system SAP Daily communication with our Logistic Operator Deliver tracking when needed.
2.
Send Invoices to customers, with digital signature.
3.
Customer Return orders in SAP ATLAS system 4.
Daily monitoring with Logistic Operator of deliveries 5.
Organization of archives Management of the document archive Keep the file organization up to date with orders notes and customer invoices.
6.
Back-up service for basic duties Cust.
ervice - Customer Support for holidays/absence period.
Education and Experience.
High school diploma, general education degree or equivalent on Administrative Knowledge of customer service principles and practices Knowledge of relevant computer applications.
Outlook, Excel, Word Experience with ERP systems, preferably SAP.
Knowledge of administrative procedures Numeric, oral and written language applications Ability to multi-task, prioritize, and manage time effectively Languages.
high English level (+ Spanish, good to have as it is a Iberian cluster department) Key Skills and Competencies Interpersonal skills Communication skills - verbal and written Listening skills Problem analysis and problem-solving Attention to detail and accuracy Data collection and ordering Customer service orientation Adaptability Initiative Stress tolerance VB.
SA.
6.
/Dia cartão Horário e Local.
09h-18h, de 2ªF a 6ªF Local de Trabalho.
SEDE MSD AH > Edifício Vasco da Gama, Nº 19, Quinta da Fonte, Porto Salvo Paço de Arcos
Detalhes da oferta
- Adecco Recursos Humanos
- Indeterminado
- 23/12/2024
- 23/03/2025
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