CUSTOMER REPRESENTATIVE FOR MEDIA AND ENTERTAINMENT COMPANY IN LISBON (FRENCH SPEAKER)
Descrição da oferta de emprego
Provide support to customers by responding to inbound requests via social media, chats, emails and calls (small percentage) Query Types.
Subscription, invoicing, tech troubleshooting Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Ensure excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interests you need to succeed in this role.
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job.
Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You are a native French speaker (this is a must!) + a good level of English (B2 minimum) You are already based in Portugal (we can only recruit below Coimbra till Algarve) You are motivated and committed to your work You have no troubles with writing in French You are a team player and willing to work with many other nationalities Previous experience in Customer Service experience is a plus What’s in it for you? A full-time job and 6 months temporary contract Salary.
890€ gross per month x 14 salaries per year + performance-related bonus up to €100 monthly + meal voucher of 7,23€ per working day Schedule.
available to work in rotative shifts from Monday to Sunday between 8AM and 9PM Your Future Company.
Started up by 2 French entrepreneurs in the year , the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 23/10/2024
- 21/01/2025
Demonstrate reliability and trustworthiness... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓customer satisfaction orientation and proactivity... build a sustainable and mutually......
Demonstrate reliability and trustworthiness... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓customer satisfaction orientation and proactivity... build a sustainable and mutually......
Customer satisfaction orientation and proactivity... demonstrate reliability and trustworthiness... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... build a sustainable and mutually......
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