COSMETIC PRODUCT CONSULTANT (GERMAN SPEAKER)

Unleash your passion for beauty in the heart of Porto! We are seeking a Beauty Product Consultant to join our vibrant team.
In this role, you'll guide customers through their beauty journeys, offering expert advice on skincare, makeup, and wellness products.
You'll stay ahead of the latest trends, participate in exclusive product launches, and create personalized experiences that leave a lasting impression.
If you have a flair for customer service, a keen eye for detail, and a love for all things beauty, this is the perfect opportunity to shine.
Help clients to look and feel their best, every day!Your responsibilities and impact as a Beauty Customer Service Representative will be.
anagement of consumer requests relating to Information and Complaints through different channelsProviding excellent solution, service, product and beauty advice in a professional, precise and timely mannerBeing in contact with other departments and redirecting related cases and issues to related departmentsSkills, qualifications, and interests you need to succeed in this role.
xceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.
emonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.
roficiency in the German language, with a minimum of C1 level proficiency.
nglish language level of B2Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions.
illingness and availability to work flexible shiftsPrevious experience in the cosmetics and luxury industry is advantageous.
nowledge and hands-on experience with digital and social media platforms.
rior involvement in customer service roles is a plus.
hat’s in it for you?Type of contract.
a long-term fixed term contract, renewable every yearWorking hours.
full time (40h/week)Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule ()Salary conditions (*) – 2 options.
Including free accommodation (shared flat, all bills included).
€ gross/monthExcluding accommodation.
€ gross/month(*) Compensation during training period if successful (from 1 to 4 weeks).
50% of your hourly wages (lower taxes)For international candidates.
eimbursement of your initial flight expenses after 9 monthsAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc.
upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career pathsYour Future Company.
ocated in Porto and Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration.
Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!