BETTING CUSTOMER SUPPORT PORTUGU S
Descrição da oferta de emprego
Lisbon About the Client.
The leading player in the global sports betting and gaming industry with an established presence and millions of customers across markets in Europe and Latin America while recently entered Africa and North America.
Language.
Portuguese (European) English (B2) Responsabilities.
Providing customer assistance via incoming calls live chat email and social media channels.
Offering prompt and effective solutions to questions regarding account setup and verification signin problems financial matters as well as general guidance on navigating the platform and resolving any technical issues.
Serve as a knowledgeable consultant for customers in the sports industry.
Respond quickly and efficiently to customer issues inquiries complaints and comments via multiple channels.
Build sustainable relationships and trust with customers through open and interactive communication.
Provide exceptional service ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
Offer feedback and recommendations to optimize internal processes.
Profile.
Interest in sports Are techsavvy with the ability to quickly learn new software and tools Ability to explain complex concepts clearly and concisely Previous experience in a customer service centre is an advantage but not mandatory Availability to work on rotational shifts Conditions.
Base salary (gross).
870 x 14 Complexity bonus (gross).
80 x 11 Meal allowance.
723 per workday (paid in meal card) Health insurance 40h/week (full time) 100% on site Monday to Sunday 24/7 Rotative shifts including night shifts Contract.
6 months with the possibility of renewal R
Detalhes da oferta
- Smart-Recruitments
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 22/10/2024
- 20/01/2025
Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... responsibilities: serve as the primary point of contact for customer inquiries via calls and emails provide high-quality customer service, ensuring customer......
Give real-time, accurate information that empowers the customer to make decisions... as a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... as the first point of contact, you will be responsible for resolving customer issues and questions via emails and inbound calls......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
