APPLICATION SUPPORT
Descrição da oferta de emprego
dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, team work.
At KCS we stand for equality and value diversity.
We create a safe, diverse environment where opportunities are equal for everyone! We do not discriminate based on age, ethnicity, sexual orientation, gender, disability or any factor other than merit.
All applications with skills for the position are welcome! We are looking for an Amazing.
Application Support Seniority.
Mid (3-5 years) Type of position.
Hybrid from Oporto.
Candidates must be in Portugal already! The amazing you, will have.
- Bachelor's degree in Computer Science or related field; - Fluency in English; - At least 4 years of IT experience, 3 of which in technical support Proven; - Experience in SQL Programming Language Experience in scripting languages (Powershell/Shell Scripting); - Experience in incident resolution and problem management (ITIL is a plus); - Professional experience in Windows and/or Linux infrastructures; - Knowledge of C# and JAVA programming languages (Nice-to-have); - Based in Porto; - CPLP nationality or EU work permit required.
Why should you become part of our family? - You can develop a career that fits you.
your career development is personalized, taking in consideration your needs and goals from a short to long term; - Interesting Challenges Ahead.
you can work for several clients from different sectors of activity; - Free training programs.
our training and certification programs in languages, tech, behavior and business will help you to reach your full potential faster; - International projects in Benelux.
you can gain international experience in Benelux and balance a new way of living with work; - Type of projects (depending on the project you might find one of this types of projects):- In hybrid Systems.
Is important to balance work with socialization, that´s why a hybrid system works for us and for you; - Full Remote projects.
If you want to work while you enjoy the comfort of your home; - Full Onsite projects.
if you prefer the company of your colleagues! - Take care of your well-being.
Enjoy our free nutrition, psychologist, general medicine appointments and our yoga and personal training days… all remote! Who are we? Founded in and based in Lisbon, KCS IT is a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas.
Consulting, Outsourcing, Innovation and Training.
Our commitment to talent development is unmistakable in the recent opening of the Porto and Azores hubs, which aims to develop technology for the national and international market.
Since we have been elected one of the 10 major companies in the “Index of Excellence”, an initiative that aims to reward organizations that invest most in the development and satisfaction of their employees.
Detalhes da oferta
- KCS IT
- Indeterminado
- 13/11/2024
- 11/02/2025
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... ✅ as a customer support you will:• support of all customers’ requests in french by phone, chat and social media• support viewers with account and......
Over 2 years of customer support/technical support experience... nice-to-have: 6 months’ experience in a technical support role... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......
Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... starting date: 08... your tasks: assist customers through......
Sales support: provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction... shift: monday till saturday (including bank holidays):08:00 am to 07:00 pm (rotational shifts)2 days off: sunday + 1 day rotational tasks:customer interaction:......