APPLICATION PRODUCTION SUPPORT
Descrição da oferta de emprego
Application Production Support Location.
Lisbon Portugal Work Regime.
Hybrid; rotational availability on holidays/weekends Summary.
The Application Production Support role provides first and secondlevel support for banking and finance applications within the IT Digital team focusing on data applications ETL and Oracle.
Responsibilities include monitoring application and server status managing and prioritizing support tickets troubleshooting and identifying process improvements while adhering to ITIL standards.
The role also requires defining nonfunctional requirements and assisting in support reduction projects.
Key Requirements.
Experience.
5 years in application support Technical Skills.
ITIL Linux Oracle Exadata ETL (IBM Data Stage preferred) DevOps tools Autosys Dynatrace CFT Soft Skills.
Communication problemsolving teamwork autonomy proactive approach Language.
Fluent English Main Tasks.
Provide technical support and communication with users and clients Monitor applications and infrastructure Analyze and troubleshoot issues define solutions and escalate when needed Automate routine tasks and improve processes Availability.
Required oncall availability on a rotational basis including holidays and weekends.
Remote Work.
No
Detalhes da oferta
- LUZA Group
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 01/11/2024
- 30/01/2025
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