ADMINISTRATIVE DEPARTMENT/MAINTENANCE / TECHNICAL DEPARTMENT

Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......

Skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... proven ability in maintaining technical documentation related to software engineering, testing, and system operations... work both within a team setting......

Nice-to-have: 6 months’ experience in a technical support role... about your role provide exceptional technical support by handling inbound queries about the product, hardware or software issues, provide troubleshooting methods to customers and manage repair request, aligning with the repair network......

We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......

Assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... appropriately manage and escalate customer issues to higher support tiers......

For more complex issues, escalate to the appropriate department... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... conduct initial diagnostics of client problems using 60 available processes... continuously work on improving client satisfaction......

Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......

Function as a mechanical engineer, you will be responsible for: technical support on the preparation of proposals with a focus on rotating and static equipment scope of work; perform engineering activities from conceptual, feed, and detail design; develop materials lists, data sheets, specifications......

Main responsibilities: provide engineering expertise and technical guidance throughout the project lifecycle... excellent verbal and written communication skills, with the ability to convey technical information... address technical issues and project challenges, providing solutions to keep the project......

Excellent communication skills problem solving sense of responsibility outros dados de posição handling inquiries from new and existing customers (small and medium-sized businesses) by phone, email, and live chat; outbound callbacks by phone and proactively contacting all customers who previously......