Ir à oferta completa

ACT TESTING SUPPORT PHONE CALL

Descrição da oferta de emprego

I'm experiencing an issue with the ACT score display on the website, and I need someone to act as testing support during a short phone call.
The project involves explaining the problem with the website, which is displaying incorrect scores.
The call will involve discussing the website's performance on both the app and PC, where the issue is occurring.
- The main issue.
Scores are displaying incorrectly on the website.
- This issue is happening.
On both the app and PC - Specific circumstances.
The incorrect scores appear when accessing the scores page.
Clear directions will be given for what to say on the call.
The ideal candidate for this project is someone with excellent communication skills, who is able to follow instructions clearly and relay information accurately.
Experience with the ACT testing system or technical support roles would be advantageous.
The call is primarily about technical issues with the website, so patience and understanding towards the technical support team is essential.
The preferred time for the call is in the afternoon.
The candidate should have basic technical knowledge to understand the problem.
The expected duration of the phone call is less than 30 minutes.
The expected outcome of the phone call is for the people who you're talking to to fully understand the question and acknowledge what has happened.
The preferred time zone for the call is Eastern Time.
This issue is moderately urgent and should be resolved soon.
The candidate should be available on weekdays for the call.
text for further information.
Call is expected to be around 15 minutes or so.
Public Speaking Reason ID do Projeto.
# Sobre o projeto 1 proposta Aberto para ofertas Projeto remoto Ativo em 3 horas atrás
Ir à oferta completa

Detalhes da oferta

Empresa
  • Indeterminado
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 30/11/2024
Data de expiração
  • 28/02/2025
Support Client Français Streaming – Télétravail, Début 9.10!
ProRekruter

We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... ✅ as a customer support you will:• support of all customers’ requests in french by phone, chat and social media• support viewers with account and......

Dutch Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Technical support (m,,f) : italian consumer goods
Personalbüro u. herrmann

Provide customer tech support via phone and email, serving as the client's first point of contact... use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands......

Technical support (m,,f) : french lighting solutions
Personalbüro u. herrmann

Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......

Support Client Francophone à Lisbonne Oriente – Début 11.09
ProRekruter

This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......

Customer Support Agent (m, f) Turkish
Personalbüro U. Herrmann

Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......

Italian Customer Support Specialist
SpotOn Connections

You always have a sympathetic ear, and you advise our customers over the phone and via email... in doing so, your main task is to assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package......

French Customer Support Specialist
SpotOn Connections

You always have a sympathetic ear, and you advise our customers over the phone and via email... in doing so, your main task is to assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package......

Sales support (m,f) french or italian
Personalbüro u. herrmann

Log call details into case management systems and provide responses and resolutions within sla to customers... sales support: provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction... shift: monday till saturday (including bank......

Technical Support | Contact Center - PT/ING (M/F) | Lisbon
Get The Job

We need someone to support customers via phone, chat and email, regarding technical issues they might have and help drive partner satisfaction by providing accurate information and ensuring they are using all the tools that could help them... we just need you to speak fluent portuguese (c2) and english......