EMPREGO CUSTOMER EXPERIENCE CX PRODUCT PORTO DE MÓS, LEIRIA

Strong analytical skills, with experience using data to drive product decisions and measure success... required skills & experience 6+ years as a technical product...

You will also contribute to the continuous improvement of (company name)'s localisation processes, ensuring a seamless customer experience while maintaining our...

Work closely with ie bs be process strategy and design team, product owners, process owners, and business... what you’ll do   in your role as senior product specialist...

In essence, you will take good care of the customers; manage all different types of inquiries generated online, via app, chat and email, in a non-voice process;...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

Stay updated on product knowledge and company policies... resolve customer issues, process orders, and manage requests effectively... porto is calling! we are looking...

Prior involvement in customer service roles is a plus... knowledge and hands-on experience with digital and social media platforms... english language level of b2solid...

To give customers a consistente path to a great experience, you will: maintain a positive, empathetic and professional attitude towards customers;respond promptly...

Taking a proactive approach, you will not only reactively handle customer cases but also offer and expand the product range to enhance the customer journey...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

Qualifications at least 2 years of experience as a product owner in a technological environment; experience in product areas or projects related to supply chain...

We base our recruiting decisions on the applicant´s experience and skills... our ultimate goal is to craft a unique experience for both our customers and employees...

Solutions that effectively address real business problems and provide the best customer experience out there... the ideal candidate is eager to learn, has some experience...

Description: start: 24th januarybanking project: germanrole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german...

Resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure, and also be the...