EMPREGO TECHNICAL CUSTOMER SERVICE LEAD LISBOA, LISBOA

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * supporting the kpi dashboards...

We are looking for a technical lead to join our team... • lead technical discussions in client meetings, report on task progress, participate in task force or firefighting...

Build technical roadmap to align with business strategy... propose and design solutions for real-time customer interactions through various channels such as web...

customer service specialist... technical support specialist... passion for customer service, content moderation, or technical support... support with paper work...

Build proofs-of-concept to illustrate possible technical solutions to stakeholders and technical staff... develop a technical roadmap that aligns with business strategy...

Subscription, payment and technical requirements)... collecting and updating customer data... providing product information to the customer (e...

Descripción del puesto: customer service team leader m/f/x within your #oneteam * you will be responsible for organizing and supporting your team in its day-to-day...

Offering dedicated customer... inquiries, technical support and other... delivering calm and resourceful troubleshooting for customer queries information about service...

Previous customer service experience is a plus but not mandatory... ensure customer satisfaction while following company policies... provide customer support through...

Ensuring high-quality customer service... your responsibilities and impact as a customer service agent will be... knowledge of the value and impact that a good customer...

Job description key responsibilities • clarifies any doubts/issues related with company’s service and products (sports betting and casino products) and clients accounts...

Bosch service solutions develops and delivers customer experience, mobility and monitoring solutions for companies and their customers... by making and defending technical...

technical lead (m/f) – hybrid (lisbon)... • up to 10 years of experience in the platform/language/technology/framework to be defined in the service description...

Our client, a world leader in sports betting and gaming entertainment is looking for a german speaking customer service team leader to join their team in lisbon! **requirements:** -...

technical relevance · grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value...

Change management, continuous improvement & innovation * lead the change management process for servicenow enhancements, ensuring minimal disruption to customer...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

* executes technical service to the requests, problems, or planned service activities... * solutions are provided by using remote/onsite diagnostics, troubleshooting...