EMPREGO SITEL PORTUGAL CUSTOMER ESCALATION LISBOA, LISBOA

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * operational support & escalation:...

Act as the internal point of escalation for critical customer issues... customer-centric: deep passion for customer service, committed to understanding and addressing...

• collaborating effectively with the customer and internal groups to solve customer issues and improve business processes in the quickest way possible...

Critsit manager delivery portugal chinese / mandarin speaking... we are looking for customer service representative (m/f)... collaborating effectively with the customer...

* strong awareness of customer centricity... this role will be based in lisbon area, portugal... key responsibilities this role will provide you the opportunity...

As a back office advisor in this project, your daily responsibilities will include:   comply with the company’s policies and procedures to meet statutory, quality...

As a back office advisor  in this project, your daily responsibilities will include: comply with the company’s policies and procedures to meet statutory, quality...

Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance operating process and improve overall...

Country portugal location lisbon contract type open-ended contract apply... you are customer focused when it comes to the operations of the databases and you pay...

Country portugal location lisbon contract type open-ended contract apply... responsibilities taking ownership of customer issues reported and seeing problems through...

Must hold eu citizenship or a valid work permit for portugal... look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation...

You will also handle customer issues through collaboration, resolution, or escalation, always with the final aim of providing a great experience...