EMPREGO SITEL PORTUGAL CUSTOMER ESCALATION LISBOA, LISBOA

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * operational support & escalation:...

Act as the internal point of escalation for critical customer issues... customer-centric: deep passion for customer service, committed to understanding and addressing...

As a back office advisor in this project, your daily responsibilities will include:   comply with the company’s policies and procedures to meet statutory, quality...

As a back office advisor  in this project, your daily responsibilities will include: comply with the company’s policies and procedures to meet statutory, quality...

* proactive engagement: anticipate customer needs and resolve satisfaction concerns before they escalate into larger issues... * customer assistance: support enterprise...

* customer engagement: build rapport with enterprise customers and partners... * escalation protocols: be proactive about escalating issues to management when necessary...

Country portugal location lisbon contract type open-ended contract apply... you are customer focused when it comes to the operations of the databases and you pay...

Country portugal location lisbon contract type open-ended contract apply... responsibilities taking ownership of customer issues reported and seeing problems through...

Serve as an escalation point of contact for all incoming product lifecycle master related queries... collaborate with it, order management, supply chain, customer...

Your new role: role is responsible for overseeing the efficient and effective transportation of goods by air, sea, and road freight, ensuring cost and standards...

* manage reseller programs of various sizes and assets end-to-end * support and manage deliverables lists, cross functional coordination, timeline creation, final...